Privacy Policy
Last Updated: 17th of June 2026
This Privacy Policy explains how The Street Secrets collects, uses, stores, and protects your personal information when you use our website or app, book photography services, or purchase products from us.
We are committed to protecting your privacy and handling your data in accordance with:

• UK GDPR

• The Data Protection Act 2018

• Applicable Scottish and UK privacy laws

By using our website or app, you agree to this Privacy Policy.
1. Who We Are
The Street Secrets is a Scotland-based automotive media and retail business specialising in:

• Vehicle photography

• Automotive photoshoots

• Stickers and decals

• Vehicle accessories

• Automotive content and media

We also operate The Street Secrets app — a social platform where users create profiles, share posts ("Drops") and time-limited "Secrets", follow other users, join groups and communities, and send private and group messages.
Contact Details: Email: thecrew@thestreetsecrets.com WhatsApp: +44 7378981580
2. Information We Collect
We may collect and process the following information:
2.1 Personal Information Including:

• Name

• Email address

• Phone number

• Billing and delivery address

• Payment-related information

• Vehicle details provided for photoshoots

2.2 App Account & Profile Information When you create and use an account in our app, we collect and store:

• Your nickname / username and display name

• Email address used to register

• Profile picture, banner image, and any bio or profile details you add

• Country or region you select

• Verified site-membership status linked to your account

2.3 Content You Create in the App Including:

• Posts ("Drops"), captions, tags, and locations you add

• Images you upload (up to 10 per post)

• "Secrets" you post, including any images or video and their 24-hour expiry data

• Drafts of posts and secrets you save

• Comments you write and likes you give

• Highlights you curate from your secrets

• Archived posts and secrets

2.4 Social Activity Including:

• Who you follow and who follows you

• Users you block or mute

• Groups you create, join, or are a member of, and your role (member/admin)

• Records of who has viewed your Secrets (viewer identity, nickname, and avatar), which is visible only to the creator of that Secret

2.5 Messaging Data Including:

• Private (one-to-one) messages and group chat messages, including text and any images you send

• Message status data (sent, read, typing indicators)

• Message and conversation requests, acceptances, and dismissals

• Group chat membership, settings (such as mute and auto-delete preferences), and join timestamps

2.6 Phone Verification & Security Data Including:

• Phone number submitted for verification

• Verification status and the date it was verified

• Two-factor authentication (2FA) data sent via SMS or AI-voiced phone call

2.7 Notifications & Device Data Including:

• In-app notifications generated by likes, comments, mentions, shares, messages, and follows

• Notification read status

• Device information used to deliver notifications and certain features (such as vibration/buzz feedback on supported devices)

• Online/offline connectivity status

2.8 Website Usage Data Including:

• IP address

• Browser type

• Device information

• Pages visited

• Time spent on the website

• Referral sources

2.9 Communications We may keep records of:

• Emails

• WhatsApp messages

• Booking enquiries

• Customer support conversations

3. How We Use Your Information
We use personal information to:

• Process orders and payments

• Arrange photography bookings

• Deliver products and services

• Create and manage your app account and profile

• Display your posts, secrets, comments, and profile to the appropriate audience

• Enable social features such as following, groups, and messaging

• Deliver and manage notifications

• Verify your phone number and provide two-factor authentication for account security

• Detect, prevent, and moderate harmful, unsafe, or inappropriate content (including automated image scanning)

• Respond to enquiries

• Improve our website, app, and services

• Prevent fraud or misuse

• Send updates relating to your order, booking, or account

We only collect information necessary for legitimate business purposes.
4. Marketing Communications
We may occasionally send:

• Promotions

• Offers

• Service updates

• New product announcements

You can opt out of marketing communications at any time by contacting us or using any unsubscribe option provided.
We will not send spam or excessive marketing communications.
5. Payment Information
Payments may be processed through secure third-party payment providers.
We do not store full payment card details on our servers.
Third-party payment providers are responsible for securely handling payment information in accordance with their own privacy policies and security standards.
6. Content Moderation & Safety
To keep the app safe, images uploaded to the app may be automatically scanned to detect inappropriate or unsafe content. We may hide, remove, or restrict content and accounts that breach our community standards. Group creators and admins may also moderate posts and comments within their own groups.
7. Sharing Your Information
We do not sell customer personal data.
We may share limited information with trusted third parties where necessary, including:

• Delivery couriers

• Payment processors

• Website and app hosting / infrastructure providers

• SMS and voice-call providers used for phone verification and two-factor authentication

• Membership and account-management service providers

• Business service providers

Within the app, certain information is shared with other users as part of normal functionality — for example, your profile, posts, secrets, comments, and messages are visible to the users or groups you share them with.
Information is only shared where reasonably necessary to operate our business and the app.
8. Data Storage & Security
We take reasonable steps to protect your information from:

• Unauthorised access

• Loss

• Misuse

• Disclosure

• Alteration

However, no online service can guarantee complete security.
9. Photography & Media Content
Photos and media created during shoots may be used for:

• Social media

• Portfolio displays

• Website content

• Promotional advertising

If you do not want your vehicle or registration plate shown publicly, please inform us before the photoshoot.
We will make reasonable efforts to accommodate privacy requests.
10. Cookies
Our website may use cookies and similar technologies to:

• Improve website performance

• Analyse visitor behaviour

• Remember user preferences

• Support website functionality

You can disable cookies through your browser settings, although some website features may not function correctly.
11. Your Rights
Under UK GDPR, you may have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your information

• Restrict or object to certain processing

• Request a copy of your data

• Withdraw consent where applicable

You can also delete your account and associated content directly within the app's settings. Requests may also be made by contacting us directly.
12. Data Retention
We only retain personal information for as long as reasonably necessary to:

• Provide services

• Meet legal obligations

• Resolve disputes

• Maintain business records

Some app content is automatically removed — for example, Secrets expire after 24 hours, and conversations may be set to auto-delete. When no longer required, data will be securely deleted or anonymised.
13. Third-Party Links
Our website, app, or social media may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of third-party services separately.
14. Children's Privacy
Our services are not specifically directed at children under 13 years old.
We do not knowingly collect personal information from children without appropriate consent.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Continued use of the website or app after updates constitutes acceptance of the revised policy.
16. Contact Information
For questions regarding this Privacy Policy or your personal data, contact:
The Street Secrets Email: thecrew@streetsecrets.co.uk WhatsApp: +44 7822 011375
17. Governing Law
This Privacy Policy is governed by the laws of Scotland, and any disputes shall fall under the jurisdiction of the Scottish courts.